Shipping Policy

A Seamless and Reliable Jewelry Shipping Experience

At The Aura Vintage, we understand that once you’ve chosen your perfect piece of jewelry, you want it delivered safely and on time. Our Jewelry Shipping process is designed to be fast, secure, and transparent, so you can shop with complete confidence.

Order Processing Time

All orders go through a careful preparation and quality check process to ensure you receive only the finest pieces.

  • Processing Time: 1–3 business days
  • Orders are processed Monday to Friday (excluding public holidays)
  • You will receive a confirmation email once your order has been successfully processed and shipped

We prioritize both speed and quality, so every item meets our premium standards before dispatch.

Shipping Time & Delivery Estimates

We aim to provide reliable and timely Safe Delivery for all orders.

Domestic Shipping

  • Estimated delivery within 5–7 business days

International Shipping (Optional)

  • Estimated delivery within 10–15 business days

Please note:

  • Delivery times may vary due to customs, courier delays, or peak seasons
  • We always strive to deliver your jewelry as quickly as possible without compromising safety

Shipping Costs

We offer simple and transparent pricing:

  • Free Shipping on orders above [Insert Amount]
  • Flat-rate shipping may apply to orders below this amount

Final shipping charges will be calculated and displayed at checkout before you complete your purchase.

The Aura Vintage Order Tracking

Stay updated every step of the way with The Aura Vintage Order Tracking system.

  • Once your order is shipped, you will receive an email with your tracking ID
  • You can use this tracking number to monitor your shipment in real-time
  • If you do not receive tracking details within the expected processing time, please contact us

Secure Packaging

Your jewelry deserves the highest level of care.

  • Each item is securely packaged to prevent damage during transit
  • We use protective materials and elegant packaging to maintain both safety and presentation
  • Our packaging ensures your order arrives in perfect condition, ready to wear or gift

Lost or Damaged Packages

Your satisfaction is important to us. If something goes wrong, we’re here to help.

If your package is lost:

  • Contact us if your order has not arrived within the expected timeframe
  • We will investigate with the shipping carrier and assist in resolving the issue

If your item arrives damaged:

  • Notify us within 48 hours of delivery
  • Provide clear photos of the damaged item and packaging
  • We will arrange a replacement or refund based on your preference

Address Changes & Order Accuracy

Please ensure your shipping details are correct at checkout.

  • If you need to update your address, contact us within 12 hours of placing your order
  • Once an order has been shipped, we may not be able to modify the delivery address
  • The Aura Vintage is not responsible for orders delivered to incorrect addresses provided by the customer

Need Assistance?

If you have any questions about Jewelry Shipping, delivery timelines, or tracking your order, our support team is ready to assist you.

Email: support@theauravintage.com

At The Aura Vintage, we are committed to providing a smooth, secure, and reliable shipping experience. From checkout to delivery, every step is handled with care so you can shop with confidence.